Reconnected revitalised Playgro’s brand, improved sell-through rates, and drove significant physical distribution and internal engagement.

Play Video
Play Video
new sales opportunitieswithin 3 months of relaunch
$ 0 million

best global sales

months in four years,during June and July 2024

on social media engagement,surpassing industry averages

+ 0 % KPI

Services Used:

Challenge:

Playgro’s over-reliance on sales without strong brand positioning resulted in declining sell-through rates, negatively impacting retailer relationships worldwide.

Marketing Strategy

Reconnected returned to marketing fundamentals, commissioning a global research study using NLP and quantitative surveys. This study uncovered category drivers, product gaps, emotional drivers, Category Entry Points, and declining trends among competitors. Despite high awareness, Playgro ranked low on consideration, indicating a need to redefine its brand identity.

Creative Solution

The creative strategy targeted lower-middle-class parents and focused on emotional drivers like fun, cuteness and everyday moments, countering the prevalent comparison pressures faced by this demographic.

Solution

Playgro’s mission was redefined to focus on helping the next generation of parents thrive through play.

Key initiatives included:

Launching a global brand platform activated in 110 countries.

 

Developing a TikTok-first social media strategy with varied content formats.

 

Creating comprehensive global retail playbooks for different retail types.

 

Building ‘Playgro University’ for distributor training and implementing a marketing governance system.

 

Rebuilding the website and producing comprehensive multimedia assets.

 

Collaborating closely with product and sales teams, resulting in the recruitment of a new Global Marketing and Sales Director to spearhead ongoing efforts.

What our
clients say

"Simply put, Reconnected are the best business-first marketers. I didn’t understand the impact of true marketing and its true role until I worked with Jake and the team. I would never use anybody else—they are a critical business partner who happens to do marketing."
Marc Brick
Playgro, Global CEO